Legal Document

Privacy Policy

Scalevia Agency – Legal Information & Data Protection

Last Updated: September 6, 2026~5 min read

1. Introduction

At Scalevia Agency, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services.

By accessing or using our services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.

We may update this policy from time to time. We encourage you to review this page periodically for any changes.

2. Information We Collect

We may collect the following categories of information when you interact with our platform:

Personal Information

Full name – to identify you and personalize your experience
Email address – to communicate with you about requests and services
Phone number – for WhatsApp communication and follow-ups
Business name and niche – to tailor our marketing strategy to your needs

Technical Information

IP address – collected automatically for security and diagnostics
Browser type and device information
Pages visited and time spent on site
Referral source and UTM parameters

Usage Data

Form submissions and consultation requests
Ad campaign performance data (if we manage your ads)
Communication logs via WhatsApp or email

3. How We Use Your Data

We use the information we collect for the following purposes:

To provide and deliver our digital marketing services
To respond to your consultation requests and inquiries
To personalize our services to your business needs
To send you updates, reports, and campaign performance data
To improve our website performance and user experience
To run targeted advertising campaigns on your behalf (Meta Ads, etc.)
To analyze website traffic and optimize conversion rates
To comply with legal obligations and resolve disputes

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device.

Essential Cookies

Required for the website to function correctly. Cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our site (Google Analytics).

Marketing Cookies

Used for ad targeting and remarketing via Meta Pixel and similar tools.

Preference Cookies

Remember your language and display preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party services that may collect and process data on our behalf. These include:

Google Analytics

Website traffic analysis and user behavior tracking.

Meta Pixel (Facebook)

Advertising tracking and conversion measurement for Facebook & Instagram Ads.

WhatsApp Business API

Client communication and lead follow-up automation.

Vercel

Website hosting and deployment infrastructure.

Each third party has its own privacy policy. We encourage you to review their policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL/TLS encryption for all data transmission
Restricted access controls — only authorized personnel can access your data
Regular security audits and vulnerability assessments
Secure data storage on Vercel's infrastructure
No storage of sensitive payment information on our servers

⚠️ Important Notice

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data ('right to be forgotten').

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing for marketing or profiling purposes.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@scaleviaagency.com. We will respond within 30 days.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

Consultation form data: retained for 24 months after last contact
Campaign analytics data: retained for 36 months
Communication logs: retained for 12 months
Legal and financial records: retained for 7 years per Moroccan law

After the retention period expires, your data is securely deleted or anonymized.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will notify you by:

Updating the 'Last Updated' date at the top of this page
Sending an email notification if you are an active client
Displaying a notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Scalevia Agency

privacy@scaleviaagency.com

scaleviaagency.com/contact

We aim to respond to all privacy-related inquiries within 30 business days.

Scalevia Agency is committed to your privacy